By booking services with Maraki Event & Decor, you agree to the following Terms & Conditions. These terms apply to all clients and are designed to ensure clear communication, fairness, and a smooth planning process.

All bookings must be made in advance and are subject to availability. A booking is only confirmed once a deposit has been received. We recommend booking at least 2-6 weeks in advance for best availability. Last-minute bookings may be accepted depending on schedule but may include additional fees. All event details (date, location, theme, and services requested) must be confirmed before approval

A refundable security deposit of 30%–50% of the total event cost is required to confirm and secure your event booking. The exact amount is determined based on the event size, rental items, and services requested.

This security deposit is separate from the event payment and is held to cover any loss, theft, or damage to Maraki Event & Decor’s rental items, décor, furniture, linens, equipment, or other inventory while they are at the event venue or under the Client’s responsibility.

The Client is responsible for any damage caused by the Client, guests, vendors, venue staff, or any other third party during the event. If damage occurs, the repair or replacement cost will be deducted from the security deposit. If the cost exceeds the deposit amount, the Client agrees to pay the remaining balance.

If all rental items are returned in their original condition, excluding normal wear and tear, the security deposit will be refunded after the event as follows:

Cash or Zelle payments: Refunded on the same day after the final inspection.

Credit/Debit Card or other electronic payments: Refunded within 3–7 business days after the event. Processing times may vary depending on the Client’s bank or payment provider.

Failure to pay the required security deposit will result in the booking not being confirmed, and the requested event date will remain available for other clients until both the signed contract and the security deposit are received.

The remaining balance must be paid in full before or on the day of the event setup. Services will not begin or be completed until full payment is received.

Cancellations made within 7 days of the event may result in loss of deposit. If cancellation occurs after preparation has begun, additional charges may apply. No refunds are issued once materials have been purchased or setup preparation has started.

Rescheduling requests must be made at least 7-14 days in advance. Date changes are subject to availability. Only one reschedule per booking without additional fees. Major changes may result in updated pricing.

Clients must provide accurate event details, including venue access, time, and setup instructions. Client responsible for ensuring venue permission. Maraki Event & Decor is not responsible for delays caused by incorrect or incomplete information.

Setup times will be agreed upon before the event. Clients must ensure access to the venue at the agreed time. Additional waiting time may result in extra charges.

Maraki Event & Decor is not responsible for damages caused by guests, venue staff, or third parties after setup is completed. We take care to ensure all decorations are safely installed; however, some items may be fragile depending on design.

We strive to match your requested theme and design as closely as possible. In rare cases, substitutions may be made due to material availability while maintaining overall design quality

Maraki Event & Decor reserves the right to take photos/videos of setups for marketing purposes. If you do not wish your event to be shared, please notify us in writing before the event

By booking with Maraki Event & Decor, you confirm that you have read, understood, and agreed to these Terms & Conditions.